RetriVest Authority — appointed by the District Court of Munich (Case No. 12 O 567/23) — now administers the official reimbursement program for all major exchanges & wallets. Enroll now to secure your payout while funds remain available.
Start Your Claim
Full visibility of every processing step — from registration through payout.
5‑business‑day review, 3‑week payout window.
GDPR‑compliant, BaFin‑regulated — your information stays protected.
Visit portal.retrivest.com and sign in with your original exchange or wallet credentials.
Our specialists confirm your claim within 5 business days.
Approved claims are reimbursed by wire transfer or cheque within 3 weeks.
Note: Funds are released on a first‑come, first‑served basis.
Head of Case Audit
Client Support
Payout Management
Compliance & Legal
| RetriVest Authority | Typical Providers | |
|---|---|---|
| Court appointment | ✔ Munich District Court | ✖ |
| Secured asset pool confirmed | ✔ | ✖ |
| Full fee transparency | ✔ | ✖ |
| BaFin regulation | ✔ | ✖ |
| Regular status updates | ✔ | ✖ |
Any user whose crypto‑asset account or wallet was frozen or otherwise blocked on a supported platform.
At minimum: evidence of loss, a government‑issued ID, and proof of your bank‑account ownership.
No. Recovery costs are settled from the secured asset pool—your reimbursement is not reduced.
Within 3 weeks of claim approval.
Our team is available Monday – Friday, 9:00 – 18:00 CET.